The Technology Headlines

Empathetic leadership: Characteristics and importance in the digital economy

Empathetic leadership: Characteristics and importance in the digital economy

Putting yourself in the other's shoes, understanding others' feelings, emotions, or thoughts, especially in the moment of social detachment in which we live, helps us to relate better with people. And interpersonal relationships are essential for successful leadership. To exercise good leadership, it is necessary to develop certain specific characteristics, and one of the main skills is empathy - the ability to understand what others feel.

A good leader is one, who can exercise empathetic leadership in the company in which he/she works and to put himself in the place of his/her team to make the best decisions for everyone - a fundamental characteristic of interpersonal intelligence. 

Well, if you want to know about this topic, and discover what empathic leadership is and why it differs from others, keep reading today's text and understand how empathy is one of the essential characteristics of being a good leader!

What is empathetic leadership?

There is fierce competition within the job market. In the labor market, an added value is sought, a bonus that can make a difference from the rest. In other words, companies are no longer looking solely for professional or academic knowledge. Large or small firms look for that pedagogical and emotional character in a candidate who is going to captain the staff. 

Thus, empathic leadership aims to be based on a deeper understanding of each of the members of a team. Know their abilities, their strengths, their weaknesses, and their communication, cooperation, and integration skills. The ultimate goal of this technique is to enhance work performance and involve all members of the group.

How to be an empathetic leader?

According to research on this way of leading a team, a person who wants to adopt an empathic leadership style should develop mainly five skills: empathy, enthusiasm, warmth, serenity, and the ability to set boundaries. Let's see each one.


Although an empathic leader has a hierarchical rank that gives him greater authority, this fact does not make him feel superior to the rest of the collaborators. In fact, he should understand that his role is to treat the people around him in the same way, respecting their role within the company, their convictions, and qualities. 

In his humility, the empathetic manager understands that there are no differences between his own personal and professional skills with those of the rest of the group. Although his decision-making and management power carry greater weight, he moves away from arrogant and arrogant attitudes to improve collective cohesion.


A good empathic leader is able to convey his desire to create and produce to the rest of the team. This is because their way of leading has nothing to do with forcing the rest of the team to complete their tasks, but rather with their ability to inspire and motivate them to do so. To achieve this, a person who has empathic leadership skills can put energy and passion into what he has, proposes and performs, in such a way that he serves as an example to his teammates.


When you take the role of a leader, your actions should drive positive thinking, ongoing motivation, and a great sense of enthusiasm. This means that you are fully involved with what you do or say, always shows dynamism that provokes the engagement of the rest of the group. Depending on whether the organization shows some consistency in the pursuit of its goals, this passion must be contagious. That is why your main task is to know how to transmit it, injecting a good dose of creative energy into employees. In this way, you will be able to encourage proactivity and staff commitment.

Ability to set limits 

The last skill that a person who wants to develop this skill has to master is to set personal and professional boundaries. Despite, being able to understand the rest of his team members, a good empathic leader must know how to impose himself and maintain distance when it is needed. Otherwise, he will stop being a leader and become another member of the group. Therefore, for a person who wants to develop empathic leadership, it will be very good to master communication skills, such as assertiveness.


Especially at times like the one we live in today when the home office has been adopted by many companies around the world, it is common to find employees who do not know how to balance workload and personal life. At this point, an empathic leader must know how to act strategically to help his team members with this task in the best possible way for everyone.

Now, that you know empathic leadership and its importance and even know how to apply it in your company put our tips into practice as soon as possible to enjoy all the benefits!