Management is a profession in its own right. This profession requires specific skills to supervise its employees and lead multiple missions. Manager, salesperson, consultant, and team leader, the manager juggles many hats to drive an efficient business strategy.
A professional actor sometimes compared to a real Swiss Army knife, he is above all, an excellent communicator who works in concert with his collaborators and the management of his company to achieve specific objectives.
But how do you define the rules of the game to keep all the cards in hand when you have to manage your employees remotely? Here are some good practices to apply to successfully manage your teleworking team.
The first step for a united and productive team working remotely is to invest in good communication. Therefore, choose a means of communication that is easy to use and, above all, accessible to everyone. With the advancement of technology, there are already many tools that enable teams to chat via online chats, video conferencing, calls, e-mails, and even corporate social networks. How to know which is best for your company? Testing!
Today, many companies prefer video conference meetings because they bring more closeness by allowing people to talk while looking at each other, but this system is only useful if everyone on the team has access to a microphone and webcam, or smartphones.
Managers must recognize that during adaptation to the home office, stress and concerns can arise. As it is something new for many people, the adaptation period requires patience. Keep motivating your team and showing confidence even from a distance.
Praise the projects or say what points they should improve. Share the main topics after each meeting; be available to help your team overcome any difficulties. To avoid doubts, share the events with everyone on the team.
A great lesson for remote team leaders are to learn to focus on productivity first, not the start and end times of work. Over time, you realize that far more important than being in front of the computer is to deliver all demands on time. And why is this important?
Often, remote team managers are concerned with ensuring that employees are genuinely working and end up forgetting that, even for home office workers, there are necessary breaks, such as lunch breaks or coffee breaks, to distract their heads. A tip to give you security as a leader in this regard is to set production goals according to the average execution time for each activity.
Lastly, while leading remote teams, emotional support is essential. Making the person feel that they are trusted within the lack of control that the situation generates is something that gives stability, allows them to focus, and feel supported. This will only be achieved if you continue to maintain a lot of contacts and daily communication. Only then will the teleworker see that his day-to-day has not changed so much and that he continues to have the support and trust of the people with whom he maintained daily contact.
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